Journal Entries for Gift Cards: A Practical Guide

January 30, 2025
Jason Berwanger
Accounting

Understand the accounting treatment of gift cards, from initial sales to breakage revenue, and learn best practices for accurate financial reporting.

Journal Entries for Gift Cards: A Practical Guide

Gift cards are a win-win: customers love their flexibility, and businesses enjoy increased cash flow. But behind the scenes, gift card accounting can be tricky. It requires a solid understanding of revenue recognition principles, liability management, and even state escheatment laws. This guide provides a practical, step-by-step approach to mastering gift card accounting. We'll cover everything from the initial journal entry for gift cards to handling breakage revenue and complying with regulations. Get ready to simplify your gift card accounting and ensure your financial records are accurate and compliant.

Key Takeaways

  • Gift card accounting involves more than just recording sales. It requires careful tracking of liabilities, revenue recognition upon redemption, and management of breakage income.
  • Automation simplifies complex gift card processes. Automated solutions can streamline everything from tracking sales and redemptions to calculating breakage revenue and ensuring compliance.
  • Staying informed is key to accurate gift card accounting. Keep up with evolving accounting standards like ASC 606 and understand state escheatment laws to maintain accurate records and avoid penalties.

What are Gift Cards in Accounting?

This section clarifies how gift cards are treated financially and why accurate accounting is crucial for your business.

What is a Gift Card?

Think of a gift card as an interest-free loan from your customer. When someone purchases a gift card, they're pre-paying for goods or services. This creates a liability for your business because you now owe those goods or services. Instead of immediate revenue, the sale creates what's called deferred revenue, reflecting the outstanding obligation. This liability sits on your balance sheet until the gift card is redeemed. For a deeper dive into revenue recognition, check out this helpful article on gift card revenue.

How Gift Cards Affect Financial Transactions

Gift card transactions involve two key stages: the initial sale and redemption. When you sell a gift card, you increase your cash balance but also increase your liabilities. The corresponding journal entry reflects this—a debit to cash and a credit to a gift card liability account. Revenue isn't recognized until the card is used to purchase goods or services. There's also the concept of "breakage"—gift cards that are never redeemed. Accounting standards allow businesses to eventually recognize this breakage as income, but only after a certain period and based on reasonable estimates. This adds another layer of complexity to gift card accounting. For more on these transactions, see this guide on gift card accounting.

Record Initial Gift Card Sales

Selling gift cards involves two key accounting steps: recording the cash received and recognizing the deferred revenue liability. Let's break down each step.

Record Cash Received

When you sell a gift card, the first step is straightforward. You've received cash, so you'll debit your cash account. The corresponding credit goes to a Gift Card Outstanding account (also sometimes called Deferred Gift Card Revenue). This account represents the liability you have to your customer—the obligation to provide goods or services when they eventually redeem the gift card. Think of it as an IOU. This initial entry reflects the cash inflow and sets up the liability on your balance sheet. For example, if a customer purchases a $100 gift card, you'll debit $100 to cash and credit $100 to Gift Card Outstanding. This records the transaction without prematurely recognizing revenue.

Recognize the Gift Card Liability

It's important to understand that a gift card sale isn't a sale in the traditional sense. You haven't provided any goods or services yet. Instead, it represents a future sale. That's why you record the initial transaction as a liability, not revenue. This liability, represented by the Gift Card Outstanding account, reflects the obligation to fulfill the gift card's promise when it's redeemed. Only when the cardholder redeems the gift card for merchandise or services do you recognize the revenue. This ensures your financial statements accurately reflect when you've earned revenue, complying with revenue recognition principles. This also impacts how you report gift card transactions on your financial statements.

Recognize Revenue When Gift Cards Are Redeemed

Selling gift cards is a great way to increase cash flow and attract new customers, but the accounting can get tricky. The key is to remember that selling a gift card isn't the same as making a sale. You haven’t actually earned any revenue until the customer uses that gift card to buy something from your store. Think of it as an IOU—you’ve made a promise to provide goods or services at a later date.

Adjust the Gift Card Liability

When a customer purchases a gift card, you increase your gift card liability. This liability, which represents your obligation to the customer, sits on your balance sheet until the gift card is redeemed. When the card is used, you decrease this liability, reflecting that you've now fulfilled part or all of your obligation. For a deeper dive into gift card liabilities, check out this helpful article on gift card revenue recognition.

Record the Sale of Goods or Services

At the point of gift card redemption, you finally recognize the revenue. This is when the transaction truly becomes a sale. You've delivered the goods or provided the service, and the customer has used their gift card as payment. This is when you record the revenue, reflecting the actual earnings. This process ensures accurate financial statements. Want to streamline this process and ensure accuracy? Learn more about HubiFi's automated revenue recognition solutions to simplify your gift card accounting.

Account for Unredeemed Gift Cards (Breakage Revenue)

Gift cards are a great way to increase sales, but what happens when those gift cards go unused? This brings us to "breakage revenue"—the portion of a gift card's value that a company can count as income when it's unlikely the card will ever be redeemed. Let's break down how to estimate, record, and stay compliant when handling breakage.

Estimate Breakage Revenue

Unredeemed gift cards represent potential income. Accurately estimating this "breakage revenue" is key. This involves analyzing your historical redemption rates to predict how many gift cards will likely go unused. For more information on gift card revenue recognition, check out this helpful guide from Leapfin. Gathering sufficient data is crucial for accurate estimations. If your data is limited, you might have to wait until redemption is highly unlikely before recognizing any breakage income, as discussed in this Journal of Accountancy article.

Record Breakage Income

Once you've estimated your breakage revenue, you'll need to record it correctly. This is done proportionally to the actual redemption rate. For example, if your data shows a 90% redemption rate (meaning 10% breakage), you would recognize 10% of the breakage amount each time a gift card is redeemed. This Journal of Accountancy article clearly explains this proportional method. When recording breakage income, debit your deferred revenue account and credit your breakage revenue account. For cleaner record-keeping, Baker Tilly suggests using a contra-liability account to track breakage separately. This can also make your reconciliation process easier.

Comply with ASC 606 Standards

Staying compliant with accounting standards is essential when managing gift card revenue and breakage. ASC 606 dictates that you should only recognize revenue when a gift card is redeemed. This standard provides a framework for handling breakage income, offering more clarity on when and how to recognize it. The updated guidance from ASU No. 2014-09 provides further clarification. Ensuring your accounting practices for gift cards align with these standards will help you maintain accurate financial records and avoid potential complications during audits.

Handle Promotional Gift Cards

Promotional gift cards are a popular way to incentivize customers, but they add a layer of complexity to your accounting. Let's break down how to handle these scenarios effectively.

Account for Discounted Gift Card Sales

Discounted gift card sales, like selling a $25 gift card for $20, require careful accounting. You receive $20 in cash, which you debit. At the same time, you increase your gift card liability by the full $25 face value of the card. The $5 difference—the discount—is recorded as a credit to a contra-liability account, often called "Gift Card Discount" or similar. This setup clearly separates the actual cash received from the total potential liability. For more detailed guidance on gift card accounting, resources like those available from Baker Tilly can be invaluable.

Account for Buy-One-Get-One Promotions

Buy-one-get-one (BOGO) gift card promotions require a different approach. When a customer purchases a gift card and receives a second one free as part of a promotion, the "free" card's value represents a future marketing expense. This value is not recognized immediately but deferred and then amortized as the promotional gift card is redeemed. It's also important to remember that the promotional value is excluded from breakage calculations. This ensures your breakage income accurately reflects unredeemed value from regular gift card sales. For more insights on managing complex revenue streams, explore our blog.

Recognize Marketing Expenses

The value of promotional gift cards, as mentioned above, is a deferred expense. You recognize this expense over time, typically aligned with the rate at which customers redeem the promotional gift cards. This approach follows generally accepted accounting principles (GAAP) and provides a more accurate picture of your marketing spend related to these promotions. Accurately tracking redemptions is key to properly recognizing this marketing expense. This is where automated solutions can be particularly helpful, ensuring accurate and timely expense recognition. HubiFi's integrations with various accounting software and ERPs can streamline this process. For more information on how HubiFi can help manage this, schedule a demo.

Manage Gift Card Expiration and Escheatment

Gift card expiration and escheatment (the transfer of unclaimed property to the state) are critical aspects of gift card accounting. Understanding these concepts helps ensure accurate financial reporting and compliance with regulations.

Account for Expired Gift Cards

Federal law dictates that gift cards cannot expire within five years of issuance (or five years from the last reload for reloadable cards). Any fees charged must be clearly disclosed and cannot be imposed until after a year of inactivity. This protects consumers and ensures transparency. After this period, the value of expired gift cards can often be recognized as breakage revenue. For more detailed information, check out this helpful resource from Baker Tilly on accounting for gift cards.

Handle Unclaimed Property Laws

Escheatment laws, which vary by state, govern unclaimed property, including unredeemed gift card balances. These state escheatment laws often require businesses to remit some or all of the unredeemed value to the state after a certain dormancy period. This impacts how much breakage income a company can retain. Accurate data is essential for estimating unredeemed gift cards and complying with these regulations. The Journal of Accountancy offers further insights into managing liabilities and breakage income for unredeemed gift cards. For businesses with high volumes of gift card transactions, staying on top of these varying state regulations can be complex. Consider exploring automated solutions to simplify compliance and streamline your processes.

Report Gift Card Transactions on Financial Statements

Understanding how gift card transactions affect your financial statements is crucial for accurate reporting and informed decision-making. Let's break down how these transactions impact both your balance sheet and income statement.

Present Gift Card Data on the Balance Sheet

Gift cards represent a future obligation to provide goods or services, which is why they're recorded as a liability on your balance sheet. Think of it this way: when a customer purchases a gift card, they're essentially pre-paying for a future purchase. You now owe them that product or service. This liability is typically recorded under "Gift Card Liability." So, when you sell a gift card, you increase your cash balance and simultaneously increase your gift card liability by the same amount. This reflects the fact that you've received cash but haven't yet fulfilled the corresponding sale. For more detail on balance sheet mechanics, this resource offers a helpful overview.

Show Gift Card Impact on the Income Statement

Your income statement tells the story of your revenue and expenses over a period. With gift cards, revenue isn't recognized at the point of sale, but rather when the gift card is redeemed. This aligns with the principle of recognizing revenue when the goods or services are actually provided. This means that selling a gift card doesn't immediately affect your revenue. Only when the cardholder uses the gift card to make a purchase do you record the sale and the corresponding revenue. There's also the concept of "breakage revenue," which refers to gift cards that are never redeemed. A portion of this breakage can be recognized as income based on historical redemption patterns. This adds another layer to how gift cards influence your income statement and overall financial performance. For additional insights on gift card accounting, this guide offers helpful information.

Implement Best Practices for Gift Card Accounting

Gift card accounting might seem straightforward at first, but accurately tracking and reporting these transactions requires more attention. Following best practices ensures clean financial records and helps you avoid headaches down the road.

Implement Tracking Systems

Having a reliable system for tracking gift card data is essential. You need to know the issue date, original balance, redemption date, and redemption amount for each card. This detailed tracking allows you to manage gift card revenue effectively and understand your outstanding liability. Think of it like inventory management—you need to know what's come in, what's gone out, and what remains. A well-organized system, whether a dedicated software solution or a meticulously maintained spreadsheet, will make your life much easier.

Reconcile and Document Regularly

Regular reconciliation is key to accurate financial reporting. Gift card accounting is more nuanced than simply recording the initial sale. Reconciling your gift card balances against your sales records helps identify discrepancies early on. Thorough documentation of these reconciliations provides a clear audit trail and protects you in case of any disputes or legal issues. This regular review also allows you to catch any errors and ensure your financial statements accurately reflect your gift card activity.

Adapt to Regulations and Accounting Standards

Staying informed about current regulations and accounting standards is crucial for proper gift card accounting. ASC 606 provides the framework for revenue recognition, dictating that revenue is recognized only when a gift card is redeemed. Additionally, escheatment laws (state laws regarding unclaimed property) can impact how much breakage income a company can retain. Understanding these regulations ensures compliance and helps you avoid potential penalties. Keeping up-to-date with these evolving rules can be challenging, so consider subscribing to industry publications or consulting with a financial professional.

Leverage Technology for Gift Card Management

Gift card accounting can be tricky. Staying on top of evolving accounting standards and managing various transactions (initial sale, redemption, breakage) adds complexity to your financial processes. Technology can simplify these challenges.

Use Automated Revenue Recognition Solutions

Manually tracking gift card data and calculating revenue recognition is time-consuming and prone to errors. Automated revenue recognition software streamlines this process. These tools accurately track gift card sales, redemptions, and breakage, ensuring proper revenue recognition and compliance with accounting standards like ASC 606. This automation frees up your team to focus on strategic initiatives instead of manual data entry and reconciliation. For high-volume businesses, this automation is essential for accurate and efficient financial reporting. Learn more about how automated revenue recognition can transform your business with HubiFi's solutions.

Integrate with Accounting Software and ERPs

A robust gift card management system should integrate seamlessly with your existing accounting software and ERP systems. This integration ensures gift card data flows automatically into your financial records, eliminating manual data entry and reducing the risk of errors. Look for a gift card provider that offers integrations with popular accounting platforms. This simplifies reporting and reconciliation, giving you a clear, real-time view of your gift card liabilities and revenue. Check out HubiFi's integrations to see how we connect with various accounting software and ERPs. A well-integrated system also helps manage escheatment requirements, ensuring compliance with unclaimed property laws.

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Frequently Asked Questions

Why is accurate gift card accounting important?

Proper gift card accounting is crucial for several reasons. It ensures your financial statements (balance sheet and income statement) accurately reflect your financial position. This accuracy is essential for making informed business decisions, securing financing, and attracting investors. Furthermore, accurate gift card accounting helps you comply with revenue recognition standards (like ASC 606) and avoid potential issues during audits. Finally, it helps you manage liabilities effectively and optimize revenue recognition related to gift card sales and breakage.

How do I account for gift cards that are never redeemed?

Gift cards that are never redeemed contribute to what's called "breakage revenue." You can recognize this breakage as income, but not immediately. You'll need to analyze historical redemption rates to estimate how many gift cards are likely to go unused. This estimate is then used to recognize breakage revenue proportionally as other gift cards are redeemed. It's important to follow accounting standards and consult resources to ensure you're handling breakage revenue correctly.

What are the tax implications of gift cards?

The tax implications of gift cards depend on whether the cards are sold at a discount or as part of a "buy-one-get-one" (BOGO) promotion. When you sell a gift card at a discount, the difference between the selling price and the card's face value is recorded as a discount and doesn't have immediate tax implications. With BOGO promotions, the value of the "free" gift card is considered a marketing expense, which can be tax-deductible. It's always best to consult with a tax professional for specific guidance on your situation.

How can technology help with gift card accounting?

Technology can significantly simplify gift card accounting. Automated revenue recognition software automates the tracking of gift card sales, redemptions, and breakage, ensuring accurate revenue recognition and compliance with accounting standards. Integration with your existing accounting software and ERP systems further streamlines the process, eliminating manual data entry and reducing errors. This automation frees up time for more strategic tasks and provides a clearer view of your financial position.

What's the difference between a gift card and a store credit?

While both gift cards and store credits represent a customer's right to purchase goods or services, they are treated differently from an accounting perspective. A gift card is considered a prepaid payment and creates a liability when sold. Store credit, on the other hand, typically arises from returns and is often viewed as a reduction of the original sale. This distinction affects how each is recorded and reported in your financial statements.

Jason Berwanger

Former Root, EVP of Finance/Data at multiple FinTech startups

Jason Kyle Berwanger: An accomplished two-time entrepreneur, polyglot in finance, data & tech with 15 years of expertise. Builder, practitioner, leader—pioneering multiple ERP implementations and data solutions. Catalyst behind a 6% gross margin improvement with a sub-90-day IPO at Root insurance, powered by his vision & platform. Having held virtually every role from accountant to finance systems to finance exec, he brings a rare and noteworthy perspective in rethinking the finance tooling landscape.