What is Unbilled Revenue? A Guide for Businesses

December 10, 2024
Jason Berwanger
Finance

Understand unbilled revenue and its impact on your business. Learn effective strategies for managing and reducing it to improve financial health.

What is Unbilled Revenue? A Guide for Businesses

Ever feel like you're working hard, delivering value, but your bank account isn't reflecting your efforts? You might be dealing with unbilled revenue. What is unbilled revenue, exactly? It's the income you've rightfully earned but haven't yet invoiced—a common scenario for businesses with project-based work or recurring services. Think of it as a waiting game: you've done the work, now you're waiting for the paperwork (and the payment) to catch up. This gap between performance and payment can significantly impact your cash flow and financial reporting. In this post, we'll break down everything you need to know about unbilled revenue, from its definition and impact to practical strategies for managing and minimizing it. We'll also explore how automated solutions can streamline the process and give you a clearer picture of your financial health.

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Key Takeaways

  • Unbilled revenue represents income earned but not yet invoiced. It's a crucial asset on your balance sheet, reflecting completed work awaiting payment. Don't confuse it with deferred revenue.
  • Several factors cause unbilled revenue to accumulate. Internal processes, industry practices, and project milestones all play a role. Understanding these factors helps you manage this revenue stream effectively.
  • Proactive management of unbilled revenue is essential for healthy financials. Implement efficient billing practices, leverage automation, and conduct regular reviews to optimize your cash flow and ensure accurate financial reporting.

What is Unbilled Revenue?

Definition and Significance

Unbilled revenue, sometimes called accrued revenue, is income your business has earned by providing a service or delivering a product, but haven't yet invoiced. Think of it as work completed, value delivered, but the paperwork (and payment) is still pending. This makes it an asset on your balance sheet—money you're owed but haven't received. Accurately tracking unbilled revenue is essential for several reasons: it ensures compliance with Generally Accepted Accounting Principles (GAAP), allows for a precise assessment of your financial performance (crucial for budgeting, investment decisions, and revenue forecasting), and helps prevent revenue leakage. For a growing business, understanding this metric is key to a clear financial picture. Learn more about how HubiFi can help you manage your revenue recognition.

How Unbilled Revenue Differs

It's easy to confuse unbilled revenue with deferred revenue, but they represent opposite sides of the coin. Unbilled revenue is an asset, reflecting payment owed for work already completed. Deferred revenue, on the other hand, is a liability. It represents payment received for work you haven't yet completed. This key difference boils down to timing: unbilled revenue is earned but not yet invoiced, while deferred revenue is paid but not yet earned. Keeping these two concepts straight is fundamental for accurate accounting and financial planning. For more insights on financial operations, visit the HubiFi blog.

What Causes Unbilled Revenue?

Unbilled revenue—revenue you've earned but haven't yet invoiced—can significantly impact your financial reporting. Understanding its root causes helps you manage it effectively and keep your financials accurate. Let's explore some common reasons why unbilled revenue accumulates.

Invoice Delays and Admin Factors

Sometimes, the simplest explanation is the correct one: internal processes can create unbilled revenue. Think about administrative hiccups, like a billing system change that has a bumpy rollout. Delayed invoicing, whether intentional or not, is a primary culprit. Maybe your team is overloaded, or there's a bottleneck in the approval process. These inefficiencies add up, leaving earned revenue sitting unbilled. Even something as simple as waiting for project sign-off before generating an invoice can contribute to this. Streamlining your internal workflows is the first step to tackling this issue. For more insights on optimizing financial operations, check out our blog.

Industry Billing Practices

Certain industries naturally lend themselves to unbilled revenue. It's not necessarily a problem, but it's crucial to understand how it arises. For example, service-based businesses often complete work before sending an invoice. Think of a consulting firm that bills after delivering a project or a subscription service that bills monthly. This timing difference between service delivery and invoicing is a core reason for unbilled revenue. It's essentially accrued revenue—revenue recognized but not yet billed—showing up as an asset on your balance sheet. Understanding your industry's standard billing practices helps you anticipate and manage unbilled revenue more effectively. Ready to streamline your revenue recognition? Schedule a demo with HubiFi.

Project-Based Work and Milestones

Project-based work often leads to unbilled revenue, especially with long-term projects or those with defined milestones. Imagine a construction company that completes a phase of a project but bills only upon reaching specific milestones. Or consider a software development firm that recognizes revenue upon project completion, even if the final invoice hasn't been sent. In these cases, the revenue is earned as the work progresses, but the invoicing lags. This is common in industries where work is completed in stages, resulting in unbilled amounts for work already performed. Clear contracts and communication with clients about billing timelines are essential in these scenarios. Learn more about how HubiFi integrates with project management tools on our integrations page.

Unbilled vs. Unearned Revenue: Key Differences

Understanding the difference between unbilled and unearned revenue is crucial for accurate financial reporting. It's a common point of confusion, but let's clear it up.

Defining the Difference

Unbilled revenue is revenue you've earned but haven't yet billed your customer for. Think of it as work you've completed, but the invoice hasn't gone out yet. It's considered an asset on your balance sheet, similar to accounts receivable, and is sometimes called accrued revenue. It represents money you're owed for services already delivered. For a deeper look, check out this helpful explanation of unbilled revenue.

Unearned revenue, on the other hand, is money you've received but haven't yet earned. This represents an obligation to deliver goods or services in the future. It's a liability on your balance sheet because you owe your customer something. A common example is an annual software subscription paid upfront. You've received the cash, but you haven't yet delivered a full year of service. This article on unbilled vs. unearned revenue offers a helpful breakdown of why this distinction matters.

Examples

Let's illustrate with a few examples. Imagine you're a web design agency. Unbilled revenue might include a website redesign project you finished last month but haven't invoiced yet. Other examples include advance services or add-on purchases not yet billed.

Unearned revenue, in this scenario, could be an upfront payment for six months of website maintenance. You've received the payment, but you still need to deliver the service over the next six months. Other common examples include annual subscriptions, onboarding fees, or payments for future feature add-ons.

How to Account for Unbilled Revenue

This section clarifies how to manage unbilled revenue effectively, impacting financial statements and ensuring compliance.

Recording Unbilled Revenue

Unbilled revenue, also known as accrued revenue, represents revenue your business has earned but hasn't yet billed customers. It's an asset on your balance sheet—money you're owed but haven't officially invoiced. Accurately recording this revenue is crucial for a clear financial picture. Here’s a straightforward process:

  1. Identification: Pinpoint all delivered services or shipped products without invoices. This requires careful review of your contracts and deliverables.

  2. Documentation: Thoroughly document the details of each unbilled item: the date the revenue was earned, the amount, and the relevant contract terms. Organized records simplify future reconciliation.

  3. Journal Entry: Record the unbilled revenue with a journal entry. Debit your "Unbilled Accounts Receivable" and credit your "Revenue" account. This reflects the earned revenue, even without an invoice. Solid accounting practices are key; brush up on the basics at sites like AccountingTools.

  4. Adjustment Upon Invoicing: When you invoice the client, make another journal entry. Debit "Accounts Receivable" and credit "Unbilled Accounts Receivable." This transfers the balance from unbilled to standard accounts receivable, reflecting the official invoice.

Impact on Financial Statements

Tracking unbilled revenue is essential for several reasons. It ensures compliance with Generally Accepted Accounting Principles (GAAP), providing a transparent and accurate view of your financial performance. This accuracy informs budgeting, investment decisions, and revenue forecasting. Unbilled receivables directly influence your cash flow, revenue recognition, and profitability on your income statement. Careful management here is crucial for a healthy financial outlook. For more on financial statement analysis, explore resources like the Corporate Finance Institute.

Compliance with Standards

Revenue recognition standards, like ASC 606 (GAAP) and IFRS 15 (international), provide frameworks for accurately reporting revenue. Both involve a five-step process. Understanding and adhering to these standards is crucial for accurate financial reporting and a true reflection of your business's financial health. For complex revenue streams, automated revenue recognition solutions can ensure compliance and streamline the process. Schedule a demo with HubiFi to see how we can help.

How Unbilled Revenue Impacts Your Business

Unbilled revenue—that income you've earned but haven't yet invoiced—has a ripple effect across your entire business. Understanding this impact is crucial for making sound financial decisions and achieving sustainable growth. Let's break down how unbilled revenue affects three key areas: your cash flow, your revenue recognition, and the overall risks and benefits it presents.

Cash Flow

Think of unbilled revenue as a promise of future payment. It represents work you've completed and value you've delivered, but it doesn't translate into immediate cash on hand. This creates a gap between the work you've done and the funds available to cover your expenses. As InvoiceSherpa points out, this is particularly common in service-based businesses and long-term projects, where billing often lags behind the completion of work. This lag can lead to cash flow challenges, making it difficult to meet immediate financial obligations and potentially hindering growth. Accurate financial reporting also becomes tricky when a significant portion of your earnings sits in the unbilled category. For businesses with high transaction volumes, managing this effectively is critical. Learn more about how HubiFi integrates with your existing systems to streamline these processes.

Revenue Recognition

Unbilled revenue, also known as accrued revenue, plays a significant role in how you recognize your income. It's an asset on your balance sheet, representing revenue that you've earned but haven't yet billed. Properly tracking unbilled revenue is essential for complying with Generally Accepted Accounting Principles (GAAP). Beyond compliance, it provides a more accurate picture of your financial performance, which is critical for setting budgets, making investment decisions, and forecasting future revenue. Without a clear understanding of your unbilled revenue, you could underestimate your earnings and make decisions based on incomplete information. This can have significant consequences, especially for growing businesses.

Risks and Benefits

Unbilled revenue presents a unique set of risks and benefits. One of the biggest risks lies in confusing unbilled and unearned revenue. As GetCacheFlow explains, unbilled revenue is earned but unbilled, while unearned revenue is received but unearned. Mixing these up can lead to significant inaccuracies in your financial reporting and, ultimately, poor business decisions. Another risk is the potential for revenue leakage if unbilled revenue isn't tracked diligently. This is where automated solutions can be particularly helpful.

However, accurately recognizing and managing unbilled revenue offers substantial benefits. It allows for a more comprehensive understanding of your true financial position, enabling you to make more informed decisions about resource allocation, investments, and future growth strategies. By understanding the nuances of unbilled revenue, you can leverage it as a tool for strategic planning and sustainable business growth. Want to learn more about optimizing your revenue processes? Schedule a demo with HubiFi to see how we can help. You can also explore our pricing options to find the right fit for your business.

Manage Unbilled Revenue Effectively

Accurately managing unbilled revenue is crucial for a healthy financial outlook. Here’s how to keep your finger on the pulse of your earned but not yet billed income:

Implement Efficient Billing

Unbilled revenue represents income you've earned but haven't yet invoiced—it's a critical asset on your balance sheet, sometimes called accrued revenue. Think of it as work completed and value delivered, but the paperwork hasn't caught up yet. This often happens in project-based businesses or those with recurring services. For example, if you're a consultant who's completed a phase of a project, you've earned that revenue even if you don't send the invoice until the end of the month. A clear understanding of this financial component is essential for accurate reporting. Streamlining your billing process is the first step toward effectively managing this revenue stream. Timely and accurate invoices are key to converting unbilled revenue into cash.

Use Revenue Recognition Software

The right tools can dramatically simplify revenue management. Revenue recognition software helps minimize unbilled revenue through features like automated alerts for upcoming invoices, self-service portals for customers to view their bills, and efficient integrations with your existing accounting systems. These tools reduce manual work, improve accuracy, and provide a clearer picture of your financial position. Think of it as automating the heavy lifting, leaving you with more time for strategic decision-making. Learn more about how Hubifi can help by exploring our pricing information.

Monitor and Report Regularly

Keeping tabs on your unbilled revenue is an ongoing process. Regular monitoring and reporting are essential. Your unbilled receivables should appear as a separate line item on your balance sheet. This ensures your financial statements accurately reflect the total revenue earned during a specific period, giving you a real-time view of your financial health and helping identify any potential issues early on. Regular reporting also helps you forecast future cash flow and make informed business decisions. Schedule a demo with Hubifi to see how automated reporting can simplify this process. For more insights, check out the Hubifi blog.

Automate Quote-to-Cash

Automating your quote-to-cash (Q2C) process can significantly improve how you manage unbilled revenue. A robust Q2C system automates the entire revenue cycle, from initial quote to final payment. This automation provides consistency, transparency, and a clear audit trail—especially beneficial for businesses with complex revenue models. This reduces errors and speeds up the revenue cycle, leading to faster payments and improved cash flow. For SaaS companies dealing with recurring subscriptions and complex pricing, automating the Q2C process is particularly valuable, ensuring accurate revenue recognition and providing a solid foundation for growth. Learn more about Hubifi and our solutions for automated revenue recognition.

Reduce Unbilled Revenue

Let's get down to brass tacks. How can you actually reduce unbilled revenue and keep your financials squeaky clean? Here are a few actionable steps:

Invoice Proactively

Don't wait until the end of the month to send invoices. Get them out the door as soon as the work is done. The sooner you invoice, the sooner you get paid. This proactive approach minimizes the time between service delivery and payment, which keeps your cash flow healthy. As Paddle explains, this reduces the chance of unbilled amounts piling up. Learn more about unbilled receivables.

Establish Regular Billing

Setting a consistent billing schedule—whether it's weekly, bi-weekly, or monthly—creates a predictable rhythm for both you and your clients. This regularity ensures you're consistently invoicing for services, minimizing the risk of revenue slipping through the cracks. InvoiceSherpa highlights the importance of billing cycles for steady cash flow. A clear schedule keeps everyone on the same page and helps prevent those awkward "where's my invoice?" conversations.

Leverage Automation

If you're still manually creating and sending invoices, it's time to upgrade. Automated invoicing software can be a game-changer. Set triggers based on project completion or other milestones, and let the system handle the rest. This not only ensures timely billing but also provides real-time tracking of your accounts, making it much easier to manage and minimize unbilled revenue. InvoiceSherpa offers insights on automating invoices. Think about all the time you'll save—time you can spend focusing on growing your business. For more on how automation can transform your revenue recognition, explore HubiFi's automated solutions.

Conduct Financial Reviews

Regular financial reviews, even just a quick monthly check-in, are essential for catching any discrepancies early on. Reconciling your unbilled accounts helps ensure accurate financial reporting and identifies any potential issues that could lead to unbilled revenue. InvoiceSherpa recommends monthly reviews. Think of it as a financial health check-up—a little preventative care goes a long way. And for a deeper dive into streamlining your revenue processes and gaining better visibility into your financial data, schedule a demo with HubiFi. We can help you automate your revenue recognition and gain more control over your financials. You can also explore our pricing information to see how HubiFi can fit your budget.

Unbilled Revenue in SaaS Businesses

Software as a service (SaaS) businesses often face unique challenges regarding unbilled revenue due to their subscription-based models and recurring billing cycles. Let's explore why unbilled revenue is particularly important in the SaaS world.

SaaS Challenges

Inaccurate revenue recognition is a significant problem in the SaaS industry, impacting financial health and growth projections. SaaS businesses often grapple with complex revenue recognition rules, especially with varying subscription terms, upgrades, downgrades, and cancellations. Managing these complexities manually can cause errors and inconsistencies, making it difficult to understand the company's financial performance clearly. This can also impact compliance with accounting standards like ASC 606 and ASC 944. For more information on compliance, explore HubiFi's resources on ASC 606 and ASC 944.

Revenue Timing

Unbilled revenue in SaaS arises from the time difference between service delivery and invoicing. Because SaaS companies typically deliver services continuously throughout the subscription period, revenue is earned even if the customer hasn't yet received an invoice. This creates unbilled revenue, an asset representing services already delivered but awaiting invoicing. This timing difference between when the revenue is earned and when it's invoiced is the core reason for unbilled accounts receivable. Accurately tracking this unbilled revenue is essential for understanding a SaaS business's true financial position. Learn more about managing revenue timing with HubiFi's automated solutions.

Investor Perception and Reporting

Accurate revenue recognition is crucial for SaaS businesses seeking investment or evaluating their financial health. Incorrect calculations can mislead investors and create a distorted understanding of a company's true growth trajectory. Investors rely on accurate financial reports to make informed decisions. Misrepresenting revenue, even unintentionally, can damage credibility and hinder future funding. Tracking unbilled revenue is also crucial for GAAP compliance and accurate financial performance assessment, which is essential for budgeting, investment decisions, and revenue forecasting. Ignoring unbilled revenue can also lead to revenue leakage and an incomplete view of your financial performance. Schedule a demo with HubiFi to discover how we can help manage your revenue recognition and present a clear financial picture to investors.

The Future of Unbilled Revenue Management

Looking ahead, two key factors will shape how businesses manage unbilled revenue: advancements in technology and evolving accounting standards. Staying informed about these changes will be crucial for maintaining accurate financial reporting and a healthy bottom line.

Tech Advancements

Technology plays an increasingly vital role in minimizing unbilled revenue. Modern billing software offers features like automated billing and alerts, customer self-service portals, and streamlined dunning management. These tools reduce errors and ensure invoices go out promptly. Integrating these systems with your existing accounting software, ERPs, and CRMs creates a seamless flow of data, further reducing the risk of lost revenue. For example, a robust Quote-to-Cash (Q2C) system can automate revenue recognition and improve accuracy, providing consistency, transparency, and a clear audit trail. This is especially helpful for SaaS companies with complex revenue models. At HubiFi, our automated revenue recognition solutions address these complexities and provide real-time insights into your financial performance. Schedule a consultation to discuss your specific needs.

Evolving Standards

Keeping up with current accounting standards is essential for accurate revenue recognition. Both ASC 606 (GAAP) and IFRS 15 (international) involve a five-step process, but understanding the nuances of each is critical. ASC 606, for instance, allows excluding sales tax from the transaction price, unlike IFRS 15. Diligent tracking of unbilled revenue is crucial for GAAP compliance and accurate financial performance assessment. This includes everything from budgeting and investment decisions to accurate revenue forecasting. By staying on top of these evolving standards and using the right technology, you can prevent revenue leakage and ensure the long-term financial health of your business. Learn more about how HubiFi helps maintain compliance and provides clear financial data by exploring our integrations and pricing options.

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Frequently Asked Questions

What's the quickest way to explain unbilled revenue to my team?

It's money we've earned but haven't invoiced yet. Think of it as work completed, value delivered, but the paperwork (and payment) is still pending. It's an asset, meaning it's money we're owed.

How is unbilled revenue different from deferred revenue?

Unbilled revenue is money we've earned but haven't invoiced. Deferred revenue is money we've received but haven't earned yet. One is an asset (unbilled), the other a liability (deferred).

What are the common reasons for unbilled revenue piling up?

Several things can cause this. Internal delays in sending invoices, specific industry practices (like billing only after project completion), and project-based work with milestone billing are common culprits.

Why is managing unbilled revenue so important for my business?

Properly managing unbilled revenue ensures accurate financial reporting, which is crucial for everything from securing investments to making informed business decisions. It also helps maintain healthy cash flow and prevents revenue from slipping through the cracks.

What are some practical steps I can take to reduce unbilled revenue?

Send invoices promptly, establish a regular billing schedule, and automate the invoicing process as much as possible. Regular financial reviews are also key to catching any discrepancies early on. Using revenue recognition software can automate much of this process.

Jason Berwanger

Former Root, EVP of Finance/Data at multiple FinTech startups

Jason Kyle Berwanger: An accomplished two-time entrepreneur, polyglot in finance, data & tech with 15 years of expertise. Builder, practitioner, leader—pioneering multiple ERP implementations and data solutions. Catalyst behind a 6% gross margin improvement with a sub-90-day IPO at Root insurance, powered by his vision & platform. Having held virtually every role from accountant to finance systems to finance exec, he brings a rare and noteworthy perspective in rethinking the finance tooling landscape.

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